Tolman's Auto-Tech



General Information
 


Please Fill out this survey to let us know how you liked the service at Tolman's Auto-Tech. Thank You.

                                                      
Contact Information
Name:
Email Address:
Date of Service  mm/dd/yyyy  
My vechicle was service:
Scheduling and Drop Off
 My service consultant was courteous and helpful on the phone:
My appointment was scheduled to best meet my needs:
I was greeted promptly upon arrival:
My service consultant took time to answer all of my questions:
Repair Process
 The needed services were thoroughly explained and prioritized:
The cost of service was clearly explained:
All of my questions were answered to my satisfaction:
 The length of time it took to service my vehicle was reasonable and satisfactory:
Vehicle Pickup
 My vehicle was ready when promised:
 The cost was the same as or less that the estimate:
My vehicle was returned as clean as or cleaner than when I brought it in:
My service and repairs were completed properly the first time:
Overall Experience
 My service consultant cared about me as an individual:
 I felt as if I were important to Tolman's Auto-Tech:
I will return to Tolman's Auto-Tech:
 Was there one person who made your visit today exceptional? If so, who?
 What one specific change could we make to improve your service exceptional?
 What do you like best about Tolman's Auto-Tech service?
What qualities about Tolman's Auto-Tech first brought you here?
 On a scale of 1 to 5 (with 5 being “Superb” and 1 being (“Substandard”) . Please rate your overall service experience.
Please tell us why you choose the rating you did.
If you experienced any dissatisfaction during your visit would you describe it as minor, moderate or severe?
If you experienced any dissatisfaction during your visit would you like us to contact you ?
Comments:
             


Resources 
Payment Types Accepted (Cash, Checks, Credit Cards)
 

© Copyright 2006 - All Rights Reserved
Tolman's Auto Tech Group, Inc.
PO Box  125
Allendale, MI 49401